• Overview
• Objectives
• Profiles
• Learning Experience
• Faculty
• Dates & Fees

Improve performance to deliver exceptional value

Performance improvement initiatives fail for two main reasons. Firstly, conception: they try to do the wrong things. Secondly, execution: they fail to engage with the complexities of aligning behaviours around the new business model. Three patterns have emerged: some initiatives are total failures; some start well and then lose momentum; a few launch processes of self-sustaining improvement.

Achieving Outstanding Performance emphasises the importance of making the right decisions and choices. You will also understand the role played by people, processes, and measures in order to meet performance. During the programme, you will study case studies of well-known companies grappling with transformation to draw upon the do's and don’ts in performance excellence.

Key Benefits

• Assess the merits of the design and implementation of performance-improvement initiatives
• Use business-model innovation to help choose which activities to perform and when and how to perform them
• Make sure that project plans follow best practice on managing organisational change
• Employ the right metrics to evaluate and monitor performance-improvement programmes

A view from INSEAD on:

• Performance Improvement

Through thorough investigation into the challenge of improving and sustaining performance, participants on the Achieving Outstanding Performance programme leave with significantly enhanced abilities to manage their own performance improvement initiatives.  

Participants face an intensive week of plenary sessions, work groups and simulation tests, looking at three dimensions within performance improvement:

• People - the 'People' dimension considers leading organisational change and the skilful use of networks, coalitions and social capital
• Processes - the 'Processes' dimension focuses on business model innovation
• Measures - as with the other two dimensions, it is not possible to have outstanding performance without the right measures. 

This programme is designed for middle and senior managers of organisations concerned with initiatives to enhance performance, irrespective of industry, nationality or functional responsibilities. It will be particularly helpful to executives whose organisations have already mounted performance-improvement initiatives and suspect that further progress will entail a more integrated and radical approach.

Furthermore participants are encouraged to invite colleagues to join the programme as well. As learning as a team and sharing the same concepts will enhance the ability to drive the performance initiatives back at the office more effectively.

“Excellent programme in layout, framework, content and the process to learn. Excellent group of participants. Achieving Outstanding Performance led me to another point of view on how to do the business differently and more efficiently.”

Business Unit Manager
Berli Jucker Specialties
Thailand

“Exchange of ideas within an international context has been very beneficial. From here, I really go home having clearly in mind what it means to think out of the box.”

Finance Admin & Controlling Director
Comau Spa
Italy

“If you have trouble understanding fully on how leaders can bring about change in their organization, Achieving Outstanding Performance programme will teach you how to come to grasp with relevant issues and how to integrate them successfully.”

Managing Director
Confident Asset Management
Mauritius

“The entire experience of the past one week has been very interesting. Meeting people of diverse industry backgrounds and sharing their management experiences is most rewarding. Besides, I have learned new management and business concepts that I would use to make an effective difference on my job.”

General Manager
Guaranty Trust Bank
Nigeria

Great minds don’t think alike

INSEAD’s professors represent many cultures, disciplines, and perspectives. Led by acknowledged world experts in their own particular fields, programme faculty remain intimately close to business and most are engaged in cross-disciplinary research.*

	G. Deigan Morris Programme Director Emeritus Professor of Accounting and Control Before joining the faculty at INSEAD Professor Morris spent seven years in the central control function of Massey Ferguson UK. At INSEAD his main activities focus on the teaching and research of management accounting and control. The majority of his teaching is now devoted to the development of costing methodologies and concepts for identifying sources of sustainable competitive advantage. Read more...
	Vibha Gaba Associate Professor of Organisational Behaviour		Sameer Hasija Assistant Professor of Technology and Operations Management
	Michael Jarrett  Senior Affiliate Professor of Organisational Behaviour		Serguei Netessine Professor of Technology and Operations Management

*programme faculty may change

Dates & Fees

This programme is eligible for the INSEAD Executive Certificate in Global Management.

Participants are advised to arrive the evening before as the programme starts early in the morning.

Please click here for more information about the terms and conditions.

For full details on how to apply, accommodation, and cancellation conditions please visit the Practical Information page.

*Fee subject to change. For programmes delivered in France, VAT (19.6%) to be added for companies based in France, or for European companies where no VAT number is supplied. For programmes delivered in Singapore, GST (7%) to be added for Singapore-registered companies.

** Please note that this session is fully booked.