With complex topics such a “leadership”, how you learn is as important as what you learn. This programme combines the characteristics of being group oriented, reflective and clinical. First, this means that the personal experiences of the select community built during the course get frequent airing. This helps managers consider their behaviour, increasing their ability to act, reflect and then refocus their actions. They thus become what we refer to as “reflective practitioners”. Lastly, the programme uses a clinical framework, drawing on psychoanalysis, development psychology, cognitive theory among other disciplines, and applying them to business.

Organisational diagnosis and change

• Organisational diagnosis
• Understanding national and corporate culture
• Dealing with the “unspeakables” of organisational life
• Group dynamics and team-building
• Social defences
• Personal and organisational change processes
• Interpreting non-rational processes
• Emphatic listening
• Dealing with transference and countertransference issues

The executive life

• The dynamics of power and influence
• The failure factor in leadership
• Authority problems in management
• Regressive behaviour in organisations
• Defensive reactions and coping styles
• Stress symptoms in organisations
• Managing disappointment
• Emotional intelligence

Practical problem solving and career planning

• Uncovering “blind spots” by multi-party feedback
• Process consultation – “critical incident” method
• Managing interpersonal conflict
• Learning how to coach
• Life and career planning: establishing a balance